AEROCOAST was founded on 2007 in Vienna, Virginia; with a mission to create quality and affordable flight cases. Our flight cases are designed for today's professional pilots. Aerocoast flight cases are made by our partner company in HKG to U.S.A specification.
Shipping Charges
Although you may not have been charged for shipping on your original order, the actual cost of the original shipping will be deducted from the return amount credited. We will not refund the original freight charge or the freight charge for the return.
Return policy
We will accept returns of un-used merchandise up to 30 days from the purchase date. After 30 days, all sales are final. If for any reason you are not 100% satisfied with your purchase, with in 30 days, let us know. If you would like a refund or exchange, please return the product on a timely basis in the same condition in which it was received.
Returned merchandise that is not in new condition, missing parts and/or literature, missing or damaged packaging may be assessed a 30% or $30 restocking fee, whichever is less. Aerocoast reserves the right to not accept returned merchandise that is not in like-new condition.
Simply return the item with a brief note explaining the nature of the return, including a daytime telephone number where you can be reached. You may also contact us if you would like additional detail about our return process.
Ship to:
Aerocoast Returns Dept.
P.O. Box 491Vienna, VA22183-0491
Attn: Returns Dept.
Limited Warranty
For one year from the date of purchase, Aerocoast will repair or replace flight cases with defects in material or workmanship. Replacement of product will be at our discretion, if we are unable to repair the item to our standards.
Our warranty does not cover accidental damage, improper handling, or normal wear and tear. Aerocoast does not recommend checking of flight cases as luggage, and in such case the carrier is solely responsible for damages to your flight case.
Returns for claims under warranty, should be sent along with a brief note of explanation and a copy of your original receipt. Please include your return address and a daytime phone number.
